Retail Sales & Service Job at State Forty Eight, Phoenix, AZ

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  • State Forty Eight
  • Phoenix, AZ

Job Description

Retail Sales Associate Posting  

  Who We Are:  

  • Founded in 2013 by local entrepreneurs, Michael, Stephen and Nicholas, State Forty Eight was born out of a shared passion and appreciation for the great state of Arizona. Carrying an array of uniquely designed shirts, hats, accessories and other products, the homegrown stays true to its tagline: clothing for all, inspired by Arizona. More than just a T-shirt company, State Forty Eight prides itself on its partnerships and helping local people and businesses make a statement through its service-based offerings. As a one-stop-shop for apparel in Arizona, the brand also offers collaborative designs , screen printing , embroidery , and art & branding services. Above all, State Forty Eight represents community and serves as an expression of pride for those who call Arizona home. 

Job Summary:  

  • Retail Sales Associates are integral assets to our success as an organization. Sales Associates are experts in creating an inviting and informative environment for customers that visit our locations. They are responsible for engaging and educating our customers while speaking genuinely about our products, community, and culture.

Responsibilities:  

Customer Experience 

  1. Provide memorable customer experiences that customers want to share stories about. Building authentic relationships in-store is a top priority and responsibility.
  2. Provide education on products through personal experience by effectively communicating our organization’s mission and values.
  3. Facilitate a seamless process for customers from beginning to end by conducting accurate and timely transactions.
  4. Inform customers about community events taking place throughout the valley.
  5. Help educate our community about the other services State Forty Eight offers when the opportunity presents itself.

Collaboration 

  1. Establish supportive and authentic relationships with all team members while focusing on personal and professional goals. 
  2. Collaborate with all team members within the organization to ensure store is set up for optimal guest experience and set up for best shopping experience. 

Operations 

  1. Perform Product tasks such as restocking inventory, visual merchandising, daily photo highlights according to company protocol.
  2. Use in-store technology to elevate customer experience and education.
  3. Perform cleaning tasks as needed throughout the shift to maintain an inviting environment. 
  4. Follow all safety protocols to maintain a safe working environment.

Sales Associate requirements:  

 

  1. Availability 
  2. For part-time hours, you will be working anywhere from 15-25 hours per week. Willing to work a flexible schedule associated with retail hours. Including nights and holidays. This role will primarily be based on working in-store.
  3. Collaboration 
  4. Works productively with others and embodies a welcoming environment to those around them. 
  5. Personal Responsibility 
  6. Accepts accountability for one's own actions and choices; keeps promises and commitments that are depended upon from a business level. 
  7. Agility 
  8. Tolerates uncertainty and can make decisions fast-paced along with providing the best solutions.
  9. Integrity 
  10. Takes personal responsibility for self and leads by example.
  11. Customer Experience 
  12. Experience dealing with customer situations and can be a problem solver in the moment.

SFE Core Values  

1. Be Collaborative 

Work together with our team and community to add value to others. 

2. Be Resourceful 

Utilize your team, tools, and resources to be most effective. 

3. Be Memorable 

Create special experiences for our community that they share stories about. 

4. Be Authentic 

Always be your special self with our team and community. 

5. Be Accountable 

I am responsible for delivering results based off my job description. 

6. Be Impactful 

Lead by example in treating every human we come across in an exceptional manner helping make an impact in Arizona. 

7. Be Honest 

Out of respect for yourself and others, have honest and often uncomfortable conversations to help each other grow personally and professionally. 

 

Applicants successful in progressing to interview will be contacted by a State Forty Eight team member.

Job Tags

Holiday work, Local area, Flexible hours, Shift work, Night shift,

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