Call Center Representative Job at Chadwell Supply, Tampa, FL

aFpaRmVsemFsdWZIbGNuUDVFTVh0SG5mdUE9PQ==
  • Chadwell Supply
  • Tampa, FL

Job Description

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.

We are proud to have been named the  National Apartment Association's 2023 Top Employer in the Supplier Category.  

Benefits that drive themselves:

  • Pay of $16.00 / Hour!
  • Full Time, Monday-Friday, 9:00am-6:00pm 
  • Paid Holidays Off and No Weekends!
  • We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual.
  • Complimentary gym access, meal prep services and more!
  • Employee Discount Program! 
  • Long-term Career Opportunities: Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 28 Branches across the Country. 
  • Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, and 2024!

Overview

Chadwell Supply is a successful family-owned business in the maintenance, repair and operations industry. We have 28 branches nationwide and are growing into more locations. To keep up with our growth we are looking for an enthusiastic and energetic individual to work as a Chadwell Supply Call Center Representative! The Call Center Representative will answer inbound calls from specified queues and process quotes, orders, and returns. They will accurately process all credit card authorizations, returns, request for histories, and reports. They will work closely with the warehouse personnel, account managers, and all branch managers to expedite any escalated calls.

What you will need:

  • Be a minimum of 18 years of age.
  • Be familiar with the use of Microsoft Outlook, Excel and SalesPad.
  • Be able to perform data entry in a computer and extract information on orders and accounts.
  • Have strong process analysis and improvement skills.
  • Have ability to multi-task with frequent interruptions.
  • Have a financial aptitude for understanding and facilitating profitable customer service order sales and fulfillment.
  • High School Diploma or equivalent education required; some college recommended.
  • Average computer literacy and experience required.

How you will make an Impact:

  • Be able to process stock orders, quotes, and returns accurately.
  • Work quickly to provide substitutes for items placed on backorder if requested.
  • Be able to process Credit Card Authorizations on open orders.
  • Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts.
  • Be able to answer the phone with a clear friendly tone.
  • Be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts.
  • Acknowledge and answer all emails as they arrive.
  • Participate in Lunch and Learns and all other product knowledge opportunities.
  • Remain logged into queues during business hours.

Job Tags

Holiday work, Full time, Monday to Friday,

Similar Jobs

Cook Systems

Senior Magento Developer Job at Cook Systems

 ...COOK SYSTEMS INTERNATIONAL has an IMMEDIATE need for a Senior Magento Developer (100% remote contract) This project will focus on enhancing our Magento platform to address key gaps in order management, payment processing, integration with Authorize.net, and backend... 

Express Employment Professionals - Birmingham, AL South

Civil Engineer Job at Express Employment Professionals - Birmingham, AL South

 ...-end bonuses based on company profitability ~ Two weeks paid vacation + seven paid holidays ~401(k) with 3% company match ~ Employer-paid long-term & short-term disability insurance ~ Employer-paid life insurance ($20,000 coverage)~ Medical insurance: Employer... 

EagleCare LLC

PRN Certified OT Assistant COTA Job at EagleCare LLC

 ...ASC Therapies is now hiring PRN Certified OT Assistant - COTAs This position will cover the greater Fort Wayne area The Occupational Therapy Assistant assists in providing skilled care under the supervision of the registered occupational therapist. Able to provide... 

Contract Lumber

Yard Administrator needed in The Great State of Texas Job at Contract Lumber

 ...when needed) Full Benefits, Profit Sharing & 401K Opportunity Tired of the same old job postings and boring jobs? Join our Contract Lumber Team, in Cleveland, Texas. Were committed to creating a fun, unique opportunity to provide creative solutions to practical... 

The Planet Forward

Integrity Engineer Job at The Planet Forward

 ...related activities within the energy industry, specifically in pipeline systems. The role will involve activities such as integrity risk...  ...assessments, inspection coordination (including NDE, indirect surveys, and In-Line inspections), evaluating fitness for service, and...