Service Specialist Job at HARO SERVICES, Austin, TX

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  • HARO SERVICES
  • Austin, TX

Job Description

If you are interested in working from home, with full training from the ground up,

weekly pay, and flexible hours; with the ability to work from home, read below.

We offer:

- Weekly pay + possible weekly bonuses!

-Flexible Hours

- Energetic, positive, supportive team environment

- Career growth and merit-based advancement system

- Structured training and leadership program

- Full training from the ground up - Previous experience preferred but not required

- Company events and trips!

Our ideal candidate is a person who is flexible, adaptable and trainable. A person that is looking

for a long-term career fit and wants to get their foot in the door with a company to grow is

important to us.

Your Responsibilities:

- Provide excellent customer service through active listening and help keep both internal and

customer-facing support documentation up-to-date.

- Work with confidential customer information and treat it sensitively while actively providing

recommendations for continuous product and process improvement.

- Aim to resolve issues on the first call by being proactive and handle open customer issues and

raise when appropriate to ensure timely follow-up and satisfactory resolution.

- Handle and carefully respond to all customer inquiries

- Assist existing clients through phone and/or in person about account management, billing

issues, content and basic product application while building scalable customer-facing resources

for common questions and issues.

Company Accolades:

- Forbes Top 25 Happiest Companies to work for in America

- Fortune 500 Company

- Has served working families and been in business since 1951

- Has been respected and appreciated by more than 20,000 different groups, representing

members of labor unions, credit unions, associations, fraternal organizations, sporting groups,

licensed professionals, and nonprofit organizations

Employment Type

Full-time

Job Tags

Full time, Flexible hours,

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