ABOUT THE COMPANY
In-Telecom is a Louisiana-based company, founded in 2009 as a consulting and business telephone system solution provider. Since then, we have evolved into a full-service technology company providing customized solutions for cloud telephone, voice over IP, managed IT services, video conferencing, cyber security & data backup, physical security, internet services, and more. We attribute much of our success to the ability to provide the best customer experience and technical expertise, thus becoming the singular solution provider for our customers
POSITION OVERVIEW
The Service Delivery Manager will oversee day-to-day service operations and manage service delivery processes to ensure high-quality service for our clients. This role requires close coordination with technicians, addressing client concerns, overseeing service timelines, and maintaining a high level of customer satisfaction. This role demands a strategic and hands-on approach to operational management, with a heavy focus on streamlining processes, optimizing resources, and driving continuous improvement initiatives.
DUTIES & RESPONSIBILITIES
Operational Leadership:
Client Relationship & Escalation Management:
Process Optimization & Continuous Improvement:
Team Coordination & Communication:
Strategic Planning & Reporting:
Quality & Compliance:
MINIMUM QUALIFICATIONS
Education:
Experience:
Technical Skills:
Soft Skills:
Additional Qualities:
SCHEDULE & WORK LOCATION
Additional Information
Work Environment:
In-Telecom Consulting, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Superintendent required for Leading Shipbuilding/Ship Repair Company ~ Superintendent ~ Onsite in Norfolk, VA ~$75,000 - $100,000 per year A leading shipbuilding and repair company is seeking a Shipyard Superintendent to oversee ship repair projects on government...
...Job Description : Castaway Burbank, a premier dining and events destination, is seeking an experienced and passionate Director of Special Events (Banquet Operations) to join our team. This position is responsible for overseeing all aspects of our special events,...
...Carilion Roanoke Memorial Hospital is in search of Pharmacists to join the team! Location: 1906 Belleview Ave SE Roanoke, VA 24014 Pay: $47.19-$75.50 (salaried position, pay based on experience) Sign-On Bonus: $25,000 Relocation assistance available! Shifts...
...adjacent to the school; monitors detention halls when applicable; interprets and enforces school and district rules, regulations, and policies regarding student behavior and discipline; deals tactfully and effectively with students; understands and follows directions.D....
Provides instruction, leadership and assistance while acting as a guide on non-credited outdoor recreational activities that includes camping, hiking, backpacking, sea kayaking and stand up paddle boarding to primarily UCSF students and staff as well as the general public...