Job Description

Company Overview:

As a leading mattress and furniture retailer, we believe that a good night's sleep is the key to wellness. For 60 years, we’ve been passionate about creating the ultimate sleep experience for our customers, and we are looking for an Advertising Assistant who can share our vision. We have a fun, dynamic, and diverse team of employees who work together to make our customers' dreams come true. Building on decades of experience, City Mattress is growing and innovating across all our departments. This means opportunity for you!

Why City Mattress? At City Mattress, our core values — High Performance, Customer-Centricity, Trust, and Teamwork — define who we are and how we operate. We hold ourselves to the highest standards, striving for excellence in everything we do while keeping our customers at the heart of every decision.

Wait, there’s more…

• Low turnover rate of 8% (compared to sector average of 20%*)
• Average tenure of over 7 years, more than double the industry average
• Growth is the norm - Our CEO started in the warehouse in his teen years and worked his way up!
• We have an atmosphere of open and effective communication
• We are brilliant at the basics and have a lets-get-it-done-together culture!

Job Summary: At City Mattress, we value our employees as much as we value our customers and strive for an unparalleled customer experience. We are looking for friendly, motivated, genuine professionals that appreciate exceptional customer service. The ideal candidate is looking to build a long-term career with City Mattress, with growth potential for management.

Responsibilities:

• Greet guests in our retail showroom to find the perfect match for their sleep comfort
• Create an exquisite customer experience by matching customers with quality merchandise
• Learn all of the merchandise to present the best suited products for customers
• Assist guests with purchasing, financing, and delivery follow up
• Provide an excellent customer experience
• Support our culture of honesty and integrity
• Maintain professionalism at all times
• Work diligently toward exceeding personal sales goals
• Utilize hardware/software for sales transactions, training, reporting, and other required activities
• Ensure alertness and attentiveness throughout the entirety of your shift to maintain optimal performance

Compensation:

This is a commission-based sales role, providing significant earning potential for motivated individuals. Our compensation structure includes:

• Hourly base pay plus commission
• Monthly bonus plan
• Annual sales bonus plan

Qualifications and Skills:

• Natural ability to relate, connect, and build rapport with customers.
• 2+ years of experience in high end sales, preferably in retail
• Professional demeanor and presentation
• Excellent communication skills
• Proficiency with MS Office and assistive technology (tablets, POS system, CRM, and inventory management systems)
• A flexible schedule is ideal as our retail hours include evenings, weekends, and holidays (details to be provided).
• Associates may also be required to work in any store located within their designated region, within reason.

Benefits:

• Trusted family owned company in business for 60 years
• Competitive compensation package
• Uncapped earning potential
• Comprehensive training program
• Medical, Vision, Dental insurance
• Basic and supplemental Life insurance
• 401K
• Flexible Spending Account
• Health Savings Account
• Paid vacation and PTO
• Parental leave
• Wellness incentive program
• Employee discount program on merchandise
• Referral bonus program

CM Management Inc. is an EEO employer.

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