Position Overview
A successful Parts Advisor will be highly organized, detail oriented, work well in a team environment and have a working knowledge of parts and mechanical maintenance. A top performer in this role will have direct experience with generator parts procurement and provide outstanding customer service to both the service department and over the counter customers.
Reporting Relationship: The Parts Advisor reports to the Generator Parts Manager.
Responsibilities/Accountabilities
· Manage data analytics on parts stock values, market retail, freight cost, and restock to avoid unnecessary costs
· Perform physical inventory counts and ensure accuracy with inventory tracking software
· Monitor inventory and stock levels in main and service truck warehouses
· Receive parts stock and special-order parts in a timely manner
· Track all parts movement within warehouses
· Review work orders to identify service department part requirements
· Procure, ship or stage all parts required for assigned work orders
· Ship and track parts to remote technicians and customers ensuring on time delivery
· Quote parts for the service department repairs accurately and in a timely manner
· Identify and verify parts and equipment compatibility in accordance with applicable parts and service manuals
· Work with Parts Manager to source new suppliers to reduce costs and improve quality
· Ensure a safe working environment
Skills/Knowledge
· Knowledge of parts inventory monitoring practices
· Working knowledge of parts and service manuals
· Experience with ERP and / or CRM platforms
· Experience using Microsoft Excel
· Excellent communication and customer service skills
· Superior organization and problem-solving skills
Personal Attributes
· Detail-oriented
· Organized with strong special reasoning skills
· Demonstrates honesty and integrity in work and relationships
· Possesses strong work ethic and takes ownership of both company and client goals/objectives
· Focused on understanding, meeting, and exceeding customer expectations
· Conforms to company policies and procedures and meets company goals and objectives; protects company assets and interests
Travel Expectations
· Occasional local travel within the Minneapolis / St. Paul area during normal working hours.
Qualifications
· High school diploma or equivalent
· 3+ years' experience in related field
· Standby power or generator experience preferred, but not required
· Must be able to lift 50+ lbs. repeatedly
We invest in your growth with training, tuition assistance, and development opportunities, including the potential for advancement within the company. As a Parts Advisor, you will receive a monthly cell phone reimbursement. As an employee-owner, you'll receive shares of stock in our company each year that you meet eligibility requirements. You'll enjoy additional benefits such as PTO and paid holidays, company-paid Life and Disability insurance, 401k match, and contributions to Medical, Dental, and Vision Insurance.
...Our client, a Millwork and Fine Furnishings Company, is seeking a Bookkeeper to help support their staff in Miami, FL! Primary Responsibilities: Documenting financial transaction details and monitoring the transactions Preparing and filing financial documents...
...Entry-Level & Junior Legal Assistant Openings for Business & Employment Immigration Law Firm: Gain Experience Prior to Grad School The Legal Assistant will interface with clients, write letters, and perform legal research under the direction of the attorney. FULL training...
*Looking for either a Full Time or a couple Part Time Paramedics who are able to work and rotate shifts a couple days a week to fill full... ...implements treatment. May participate in occasional off-site travel in company vehicle to respond to requests for service for minor...
...approved Echocardiogram Training Program (Required). Pediatric experience Required. Certification in Echocardiography (CCI or ARMS Echo) (Required). Minimum 2 years of experience. Benefits: Pride Health offers eligible employees comprehensive healthcare...
...growing SaaS company specializing in enterprise data collection and management solutions. We help organizations streamline processes, drive... ...decisions. As we continue scaling, we're seeking a Seasoned SDR & BDR Manager to lead and build our team, with a focus on...