Job Description

We're looking for dynamic Retail Stylists to contribute to the success of our new West Bend location. As a stylist, you'll be an integral part of our team, providing personalized styling assistance to customers and ensuring a positive and engaging shopping environment. This role requires excellent communication skills, a passion for the retail industry, and a drive to achieve results.

Your responsibilities will include but are not limited to -

Sales:

• Interact with customers and drive sales by delivering outstanding and knowledgeable customer service. 
• Take collective ownership of sales results, focusing on KPIs such as Average Order Value, Conversion %, and sales goals within a non-competitive and team-oriented work environment.
• Connect with our customers while genuinely listening to their needs to help guide them to the best items for their needs and desires. 
• Support a pleasant and customized customer service experience that focuses on building relationships through the connection and relation of the Mod + Jo Brand Values. 
• Assist in efficiently checking out customers accurately and promptly. 
• Help make informed suggestions that affect the service and productivity of the selling floor.

Customer Experience:

• Lead a memorable and exceptional customer service experience that focuses on building relationships through the Mod + Jo story.
• Stay informed and knowledgeable of all Mod + Jo products, event activations, and the latest launches.
• Execute tasks and assist in keeping the store clean and organized.
• Ensure all customers are presented with their products and thanked as the final step of the customer journey.

Visual Merchandising:

• Support with the day-to-day maintenance of visual displays and products.
• Report any damaged display products or tools to the Visual Lead.
• Provide feedback to the Visual Lead relating to gaps and opportunities.

Operations

• Work with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes) - communicate with HQ where appropriate.
• Minimize and mitigate shrinkage by using loss-prevention techniques. 
• Support monthly inventory counts, including preparation, execution, and verification.

What we’re looking for in our newest team members:

• A positive and sunny disposition
• Desire to work within a strong team-centric environment
• Experience with clienteling, building and maintaining strong relationships with customers.
• Innovative thinker with a passion for styling and catering to customers on a personal level.
• Pays attention to customer feedback, trends and shares insights with management
• Great attention to detail and highly organized. 
• Strong sense of initiative, self-motivated and goal-oriented.
• Ability to work well under pressure and deadlines with excellent problem-solving skills.

Requirements:

• 1+ year experience in related industry preferred
• Ability to multi-task and meet deadlines
• Strong teamwork skills
• Strong communication skills
• Creativity and enthusiasm for the industry and brand
• Strong organization skills
• Strong customer service skills when interfacing with clients

Mod + Jo Employee Benefits

• Competitive Pay
• Room for growth within our expanding team
• Generous employee discounts + perks
• Friendly and inclusive work environment
• Company-wide meals and entertainment

Location: Mod + Jo 1621 River Run, Fort Worth TX 76107

Position type: Regular / Part-Time

Equal Employment Opportunity

Mod + Jo is committed to hiring and developing the most qualified people at all levels. It is our policy in all personnel actions to ensure that all associates and potential associates are evaluated based on qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, a disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under federal, state, or local law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

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