Full Time | Weekends | Customer Service Representative - Remote | WFH Job at Get It - Marketing, Mountain Brook, AL

Z0o5TmNGVFFrT2ZPa2NyRTVVQVVzWHJYc3c9PQ==
  • Get It - Marketing
  • Mountain Brook, AL

Job Description

Remote Contact Center Representative (Weekend Shifts - Full-Time, $14/hr)

Are you passionate about helping others and looking for an opportunity to make a meaningful impact in the healthcare industry? We're looking for dedicated and customer-focused Contact Center Representatives to join our team!

This remote role is perfect for individuals who enjoy working independently while also being part of a supportive team. If you thrive in a fast-paced environment and are eager to grow your career, we'd love to hear from you!

About the Role

As a Contact Center Representative, you'll provide compassionate, one-on-one support to patients across the United States. You'll handle incoming calls, assist with patient inquiries, document interactions, and coordinate with healthcare providers to ensure a smooth and positive experience for every patient.

What You'll Do

Answer calls promptly with professionalism and empathy
Gather and enter accurate patient information into electronic medical records
Address patient questions, provide information, and create a positive experience
Direct calls to appropriate departments when necessary
Manage appointment scheduling, reminders, and rescheduling as needed
Follow HIPAA guidelines and maintain confidentiality at all times
Work efficiently in a fast-paced, high-volume call environment
Handle upset patients with patience and sound judgment
Assist with additional projects as needed

What We're Looking For

At least 1 year of experience in healthcare, customer service, or sales (call center experience preferred)
Ability to multi-task and use multiple systems and screens simultaneously
Strong verbal and written communication skills with a positive and professional approach
Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and web-based applications
Ability to handle confidential information with discretion
Comfortable working in a remote call center environment with high call volumes
Must be authorized to work in the U.S. (immigration/work visa sponsorship not provided)

Why Join Us?

Work from home - no commuting required!
Full-time weekend shifts available
Be part of a team that values growth, collaboration, and continuous learning
Opportunity to make a difference in patients' lives every day

If you're ready to take the next step in your career and contribute to a team dedicated to improving the patient experience, apply today!
Employment Type: Full-Time
Salary: $ 14.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job, Free visa, Shift work, Weekend work,

Similar Jobs

DSI Systems

Account Executive Job at DSI Systems

 ...business needs, and grow the territory, through existing accounts and new dealer acquisitions. DSI represents brands such as AT&T, DIRECTV, Vivint SmartHome, Frontier Communications, CenturyLink, Windstream, Ziply Fiber, HughesNet, and more through our dealer base. This... 

DSI Systems

DIRECTV L&I Account Manager Job at DSI Systems

 ...immediate career opportunity for a sales rock star to join our expanding team. This Account Manager plays a key role in supporting DIRECTVs sales efforts in Lodging, Institutions (L&I), and Enterprise verticals. As the DIRECTV L&I Account Manager, you will engage in... 

Hanna Interpreting Services LLC

Talent Acquisition Specialist Job at Hanna Interpreting Services LLC

 ...and skilled workforce. Hanna works with freelance interpreters...  ...checks, reference checks, and employment verification Onboarding...  ...a staffing agency, gig-work, self-employment partnerships, freelancers...  ...Training & Development Work From Home Free Food & Snacks... 

Agents Only Technologies

Recruiter Job at Agents Only Technologies

 ...Position: Recruiter Tax Project (Utah Only) Location: Remote (Must reside within 100 miles of Salt Lake City, Utah) Overview: Were looking for an experienced Recruiter to join our team and support high-volume hiring efforts for the upcoming tax season. You... 

READYBAR

Food Production Assistant (Contract, Part-Time) Job at READYBAR

READYBAR is growing fast, and we need immediate contract help in food production. If you have experience in food science, food manufacturing, or baked goods production, wed love to hear from you. Location: Oakland, CA Duration: Contract (2 weeks, with potential...