Job Description

The Sheraton Boston Needham is currently seeking a dynamic, experienced and motivated individual for the position of Director of Catering! This candidate should demonstrate excellent organizational & communication skills; a strong proficiency in multi-tasking with hospitality sales experience essential. 

The responsibilities of the Director of Catering include but are not limited to:

• Solicitation of new and existing accounts to meet and exceed revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication
• Ability to book new catering business and detail the events
• Experience selling to a variety of market segments including the social market
• Ability to work with the operation team to execute group, meeting, and social event business
• Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships
• Ability to quote rates and availability to customers from catering leads alongside revenue management for optimal pricing
• Must have the ability to communicate effectively with all hotel departments but also work independently
• Experience with menu creation and customizing menus based on current trends
• Assumes the responsibility for set-up and execution of events as needed
• Works with client directly to form Banquet Event Orders allowing the group to accomplish their goals
• Assist with other areas as assigned by the General Manager, Director of Sales, and Regional Director of Sales and Marketing
• Ability to work with outside catering companies and local vendors to execute successful events
• Ability to log all sales related activity in the sales software system
• Ability to utilize onsite sales system- CI/TY and Lightspeed experience preferred to manage group reservations
• Actively participate in local industry and community organizations representing the hotel
• Flexible work schedule based on event and hotel operational needs

Preferred Skills-

· Knowledge of CI/TY and Marriott systems to include Lightspeed

· Proficient in Microsoft Word, Office, Internet Explorer/Google Chrome

· Well organized and detail oriented

· Ability to work independently

· Display initiative, perseverance and analytical skills

· Effective communication

· Professional and ethical

· Previous hotel experience 

· Excellent customer service skills

· Team player and ability to get along with others

· Available to meet guests which may include weekends

· Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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