Entry-Level Customer Service Representative
📍 Location: Detroit, MI
💰 Salary: $16 - $18 per hour
🕒 Job Type: Full-time / Part-time Available
About the Position:
Hired In Michigan Employment Agency is recruiting for a Customer Service Representative on behalf of a client in the Metro Detroit area. This entry-level role is ideal for individuals passionate about helping others, problem-solving, and providing exceptional customer support.
Key Responsibilities:
✔️ Handle inbound and outbound customer inquiries via phone, email, and chat.
✔️ Provide accurate information about products, services, and company policies.
✔️ Assist customers with order processing, billing inquiries, and issue resolution.
✔️ Maintain a positive and professional attitude while addressing customer concerns.
✔️ Collaborate with internal teams to ensure excellent service and customer satisfaction.
✔️ Document customer interactions and follow up as needed.
Qualifications:
✅ High school diploma or equivalent (some college preferred).
✅ Strong communication and active listening skills.
✅ Ability to work in a fast-paced environment while maintaining attention to detail.
✅ Basic computer skills and proficiency in Microsoft Office (Word, Excel, Outlook).
✅ Previous customer service experience is a plus but not required – we provide training!
Benefits:
🌟 Paid training and career development opportunities.
🌟 Health, dental, and vision insurance options.
🌟 Flexible scheduling options (day, evening, and weekend shifts available).
🌟 Friendly and supportive team environment.
🔹 How to Apply:
If you’re a motivated individual looking to gain experience in a growing company, we want to hear from you! Apply today by submitting your resume.
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