Job Description

Join Our Team at the DoubleTree Greensboro Airport!

The DoubleTree Greensboro Airport is seeking a top-performing Hotel Catering Sales Manager.

About Us:

We’re within 10 minutes of Big Tree Way Park, Piedmont Triad Airport, and Leonard Recreation Center. Greensboro Arboretum and Greensboro Coliseum are eight miles away. Winston Lake Golf Course, Golf at Grandover, and Jamestown Park Golf Course are within 30 minutes. We offer a shuttle service, 5,000 sq. ft. of event space, and on-site dining.

Why This Role?

Joining the DoubleTree Greensboro Airport as a Catering Sales Manager presents a unique and exciting opportunity for hospitality professionals looking to make a significant impact in a dynamic environment.

What’s In It for You?

Comprehensive Benefits: Medical, Dental, Vision (Day One Coverage)

Financial Perks: 401(k) with company match, on-demand pay, and flexible spending accounts

Time Off : Vacation, Personal Days, and Holiday pay

Exclusive Discounts: Hotel, food, and beverage savings for personal travel

Professional Growth: Online training courses and Commonwealth University

Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more

Key Responsibilities for the Hotel Catering Sales Manager:

• Manage event lead responses via Meeting Broker, CVENT, and other platforms.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Plan, upsell, and detail the program with the client including verification and modification of space requirements, times, equipment, menus, themes/decorations, etc.
• Physically assist with all needs of the function, including set up and tear down if and when necessary.
• Prepare the appropriate resumes and paperwork to ensure quality service.
• Work with clients to ensure that their vision is matched to your property offerings.
• Manage function details and related activities to ensure that program requirements are satisfied.
• Anticipate and handle customer complaints and/or problems to ensure quality product delivery, customer satisfaction and repeat business.
• Improve hotel convention services' products through; the development of new sales tools, menus, themes, and decorations, the analysis of the strengths and weakness of our competition products, and analysis, understanding, and satisfaction of our customers’ needs.
• Exercise your understanding of hotel offerings to plan, masterfully sell, and detail all aspects of event orchestration for the optimal guest experience, recurring sales opportunities, and sales goal revenue achievement.
• Keep communication flowing and transparent between clients, hotel departments, and external resources, ensuring expectations are clear and services are delivered without flaw
• When the unforeseen occurs, respond with swift effectiveness to elevate the guest experience, and achieve financial goals.

What We are Looking For:

• Excellent oral and written communication skills.
• Understanding and proven success in the negotiation process.
• Proficient in the use of Microsoft Word, Excel, and PowerPoint.
• Ability to deliver presentations and conduct sales calls in a confident well-organized manner

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.

Join us in shaping the future of hospitality in Greensboro, North Carolina! Apply today!

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