Job Description

Fulltime, FULLY ONSITE IN MCALLEN, TX

Summary: The Business Analysts acts as liaisons between operational functions and IT teams, gathering and analyzing business requirements to support goals and user testing. They work to improve client satisfaction, manage expectations, and identify opportunities for technology solutions. Business Analysts collaborate with IT to assess existing solutions or develop new ones, considering their impact on processes and systems. Strong communication, leadership, and relationship management skills are essential for effectively translating technical and business needs.

Responsibilities:

• Aligns technology solutions with business strategies across processes.
• Supports moderately complex business processes as part of the IT team.
• Maintains relationships with business partners and IT to deliver effective solutions.
• Gathers and analyzes data to understand business strategy requirements.
• Assesses client needs and advises on business priorities and options.
• Develops, documents, and communicates business requirements.
• Documents current business processes and models.
• Supports business case development through research and data collection.
• Investigates, resolves, and escalates issues, providing recommendations.
• Keeps clients updated on problems, issues, and resolutions.

Experience:

• Bachelor’s degree in Computer Science, Information Systems, Business, related field, or equivalent work experience.

• Typically requires 3-5 years of relevant technical or business work experience.

• Banking experience required

• Requires working knowledge of business operations and systems requirements processes.

• Working knowledge of IIBA principles and practices.

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