Job Description

Garden City Jeep Chrysler Dodge RAM is a member of the VIP Automotive Group of Long Island which provides a rare blend of outstanding leadership and a culture that is distinctively customer service-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the most successful auto groups on long island.

We are seeking an innovative, hard-working, honest and personable Assistant Service Manager who can excel in a high-volume operation by optimizing profitability and customer satisfaction. Successful candidates must have a strong work ethic, passion to be part of a team and the drive to not only meet but exceed service targets. Working closely with our management team will give you the opportunity to develop and continue to develop your career. Should have experience operating a high volume, fast paced department is preferred.

Full Time Opportunity!

**Looking for a motivated and talented individual seeking to grow their career.

Benefits Include:
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:

• Medical and Dental Insurance
• 401(k)
• Employee discounts on vehicle purchases, parts and service
• Paid-time-off
• We also offer a group of supplemental benefit plans including, short-term disability, long-term disability, supplemental life insurance
• Comprehensive employee recognition programs.
• Opportunities for career advancement.

SUMMARY

ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned:

• Dispatch work daily to Technicians so they can be efficient
• Maintain a Come back Log and update daily
• Maintain Tech hours on a daily basis and keep them motivated
• Make sure each Technician hits there weekly hours
• Monitor all shop equipment for operation and safety concerns
• Assist Service Director in Technician Training and Scheduling
• Maintains Technician schedule and approved time off
• The Service Director will be the final decision on time off
• Will assist if a technician needs guidance on a particular job.
• Does periodic quality checks on completed vehicles
• Make sure promise times are met for customers
• Ensures the shop is kept clean and free of dangerous or hazardous materials
• Road test customer vehicle’s when needed
• Must turn/produce at least 15 hours per week

MARGINAL DUTIES

Marginal Duties include the following. Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• No prior experience or training.
• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License

Environmental conditions include circumstances of weather, heat, cold, wet, fumes, electricity, explosive materials, and vibration

Physical Activity
While performing the duties of this job, the employee is (occasionally/frequently/regularly) required to:

· Stand

· Walk

· Sit

· Handle, or feel

· Reach with hands and arms

· Occasionally climb or balance

· Stoop, kneel, crouch, or crawl

· Talk & Listen

Values:

To perform the job successfully, an individual should demonstrate the following Values:

Teamwork through Trust and Respect

Cooperation and Attitude – Effectively works with management and coworkers to complete job assignments and serve customers; demonstrates positive attitude toward job duties.

Individual Leadership & Employee Relations – Uses appropriate interpersonal styles and methods to inspire and guide individuals toward goal achievement, modifying behavior to accommodate tasks, situations, and individuals involved.

Integrity
Business Ethics – Maintains and promotes social, ethical, and organizational norms in conducting business activities.
Policies and Procedures – Demonstrates knowledge of and compliance with all company policies and procedures.

Commitment to Customer Enthusiasm
Business Ethics – Maintains and promotes social, ethical, and organizational norms in conducting business activities.
Policies and Procedures – Demonstrates knowledge of and compliance with all company policies and procedures.

Passion for Winning
Communication - Effectively communicates in an appropriate and timely manner with management, coworkers, customers and business contacts.
Work Values – Sets high goals or standards of performance for self and direct reports. Imposes standards of excellence rather than waiting for standards to be imposed by others.

Accountability at all Levels
Decision Making – Applies common sense and good judgment to make sound decisions, including balancing complex demands and fostering effective risk taking.
Problem Analysis – Locates, organizes and interprets key information to effective identify and analyze problems and develop quality solutions.
Dependability – Promptly reports to work, completes tasks, and works with minimum supervision.

Commitment to Customer Enthusiasm
Job Knowledge – Possesses necessary knowledge to effectively perform job duties and understands all aspects of the job.
Initiative – Voluntarily initiates and follows through on necessary projects and non-routine tasks.

This job description is subject to revision at the discretion of the company.

Job Type: Full-time

Salary: $80,000.00 - $110,000.00 per year inclusive of commission

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Compensation details: 80000-110000 Yearly Salary

PIa1f88740f9a4-30492-36055787

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