Job Description

You're an original. So are we.

We're a company of people who like to create our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.

Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's®, Dockers®, Denizen®, Signature by Levi Strauss & Co.™ and Beyond Yoga.

About the Job

The Assistant Store Manager is an integral part of the store management team. This role will develop the store team and contribute to the successful implementation of strategies and operational excellence that ensure brand equity, customer satisfaction and financial growth. This role assumes responsibility for store in the absence of Store Manager and/or Associate Store Manager.

COMPANY FIRST

• Demonstrates strong business acumen; understand organizational objectives and strategically prioritize and budget in partnership with Store Manager to align with company priorities and values.

• Works with the Store Manager to develop and flex store business strategies, initiatives, and growth across all categories; communicates goals to the team, track store’s performance to meet or exceed established store and individual sales and performance goals daily.

BUILD A DIVERSE & INCLUSIVE CULTURE

• Leads and participates in training process for new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policy and programs and other associate responsibilities.

• Support the Store Manager with execution of all performance management tools, including annual performance review, expectation setting, coaching, and contributing to an environment that encourages engagement, retention and talent. Manage minor employee relation issues and deliver formal performance feedback in partnership with Store Manager.

• Recruits and interviews for positions underneath hierarchy and provide recommendations for new hires.

OWN THE RESULT

• Understands and complies with all Levi’s® Stores policy, procedure, and programs.

• Accountable for managing and holding others responsible for operational results in store procedures, payroll management, store schedules, cash handling and inventory control.

• Lead merchandising team to execute store visual standards in accordance with visual merchandising direction, resulting in timely and flawless product presentation and housekeeping standards.

• Performs and supervises store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.

LEAD BY EXAMPLE

• Adopt and advocate for the new technology, policy or program rolled-out in store.

• Effectively communicates with the management team to align and help drive business strategy, create environment that encourages engagement.

• Supervises store team in the absence of another member of management.

CONSUMER AT THE CORE

• Creates a high energy, compelling store experience by engaging consumers and modeling appropriate service behaviors to other associates, supervising, and providing consistent coaching on sales training process in order to ensure the highest level of service and sales.

• Proactively resolves consumer concerns in a manner consistent with company policy and with consumer satisfaction in mind. Partners with Store Manager on elevated consumer issues.

EMBRACE A GROWTH MINDSET

• Acts as a change champion, embracing change and helping store leadership and staff with adoption of new tools and processes.

MOVE FAST

• Maintains interior and exterior upkeep of building with partnership from the corporate office; communicating needs to ensure esthetic and safety requirements are met.

• Ensures required store tasks are completed timely and effectively by personally contributing and giving direction to other team members when necessary.

About You

• You enjoy being busy and juggling multiple tasks, accomplishing multiple tasks in a fast-paced and deadline-oriented environment.

• You are a collaborative role model exhibiting behaviors aligned with company culture of inclusion and belonging.

• Self-starter with a growth mindset, enjoys learning new tools and adaptable to new initiatives.

• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts.

• Ability to perform all essential job functions and able to lift up to 40 pounds. While performing the duties of the job the employee may be required to stand, walk, kneel, squat, crouch, bend, stoop, talk and hear. Occasionally required to reach with hands and arms, to type, reach overhead, and climb ladders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• 3+ years progressive retail leadership experience and proven skills in supervising, coaching and training; exhibits discretion, professional judgement, tact and diplomacy.

• Must have reliable transportation.

• High school diploma or GED preferred.

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:

• 401K match: $1.25 for every $1.00 you contribute up to the first 6% of pay you save.

• Five hours of paid volunteer time per month with nonprofit organizations

• Product discount of 60% off regular-price merchandise

• Paid Family Leave

Levi Strauss & Co. is committed to equal employment opportunity, affirmative action, and recruiting and maintaining a workforce that welcomes and respects people from diverse backgrounds while enabling our employees to make an impact. We value the unique combination of talents, experiences, and perspectives of each employee, making our collective success possible .

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